Bob Timm's "RealMan" Blog

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My Worst Final Walk - Through

Minot property

My Worst Final Walk - Through

 I have been asked to remove this post by the Sellers Agent and their Broker because they find it slanderous even though no names have been mentioned. They also feel it is bad for the industry to reveal that we had a problem with the transaction. I feel it is good for the industry to inform/educate Buyers and Sellers about the final walk-through process and situations that can be easily avoided. I have refused to remove this post but at some point may be forced to if the Real Estate Commission agrees that we should NEVER reveal things that can go wrong with a transaction and how to avoid such problems. I will keep you posted.

MarchingYesterday was one of those good/bad days with a nice closing and a not so good walk through.

I was way ahead of the curve with this one asking the Sellers agent about 2 weeks in advance when we could schedule a walk through. The closing was scheduled at 10:00 AM on Friday.

She said 8:00 AM on Friday. I wasn't very comfortable with that but if that's the way it had to be we would work with it.

I got there at 8:00 AM and these folks had about a forth of a house yet to empty. I blew a gasket. The owner said he did not expect us until 10:00... the closing time. I told him there was no way we were closing today. He had a tantrum and he wanted to show the Buyers, my Buyers, the house by himself. That didn't fly. Then he got in my face and said "Where were supposed to sleep last night when we can't move into our new house (in town) till tomorrow?" . (Excuse me Mr Seller but have you heard of a motel before?).

The next wonderful thing was inspecting the damaged roof that was (in print) supposed to be repaired by a licensed professional. Mr Seller, do-it-yourself-er, did the repair with a friend who "used to be" a licensed contractor. Having inspected the work it was easy to see why "He used to be a licensed contractor".

Well just so I don't bore you I'll tell you that with another $1,000.00 in concessions and a few I'm sorrys on his agents part we did close late in the afternoon yesterday.

Minot for sale

WARD COUNTY NOTARY SERVICES

ROBERT L. TIMM, OWNER

201 Main Street South, Suite 116

 Minot North Dakota 58701

Bob Timm,  Facebook

Call or text 701-720-8513

Comment balloon 34 commentsBob "RealMan" Timm • October 10 2015 12:21PM

Comments

Bob "RealMan" Timm Some sellers and even buyers just seem unwilling to play by the 'rules' and try to gain the advantage. That is why the buyers and sellers in Minot, ND need to be calling you!

Posted by Sandy Padula and Norm Padula, JD, GRI, Presence, Persistence & Perseverance (HomeSmart Realty West & Lend Smart Mortgage, Llc.) about 5 years ago

Wow, I am amazed it got done yesterday, they must be pros at moving stuff out of a house. At least it is closed and hopefully your clients are happy. Have a great weekend!

Posted by Stefan Winter, Owner - Winter Group & Real Estate Web Tech (Real Estate in IL & NV | Owner of Real Estate Web Tech | Daily Vlogger) about 5 years ago

Those last minute walk throughs can backfire especially when there are repairs to check that are conditions of the contract. Glad it finally closed.

Posted by Debbie Reynolds, Your Dedicated Clarksville TN Real Estate Agent (Platinum Properties) about 5 years ago

Thanks Sandy Padula and Norm Padula, JD, GRI this one was also uncomfortable by the fact that the Seller is in law enforcement so now I'm going to have to mind my p's and q's while driving and hope this fellow isn't on duty when I'm speeding to my next appointment.

Stefan Winter I was amazed as well because the house had so much "stuff" in it and it was dirty. He had a bunch of people come in and help move and clean when I told him we were not closing.

I was really surprised Debbie Reynolds but my Buyers had taken 4 days off to move and they really wanted to move so they were willing to put up with more than I was willing to put up with.

Posted by Bob "RealMan" Timm, Owner of Ward Co. Notary Services, retired Realtor (Ward County Notary Services) about 5 years ago

Bob "RealMan" Timm  with the new rules you are lucky you settled .  Some people just do not get it

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) about 5 years ago

You were probably a big reason who this one went smooth at the end ...we all have these from time to time ....Great job!

Posted by Rob Thomas, Bristol TN-VA & Tri Cities Agent, ABR, GRI, e-Pro (Prestige Homes of The Tri Cities, Inc. CALL....423-341-6954) about 5 years ago

Hannah Williams this Seller sure didn't get it. I was surprised he was working with a Realtor at all as he seemed to be such a head strong know it all.

Thanks Rob Thomas I just could not let me Buyers accept thingas as they were. The Seller was mad but to bad for him.

Posted by Bob "RealMan" Timm, Owner of Ward Co. Notary Services, retired Realtor (Ward County Notary Services) about 5 years ago

Bob, this kind of stuff should not almost derail a settlement.  The seller's agent should have known there would be an issue and let you know earlier than two hours before the settlement.  The delay wasn't so much the issue as your not learning about ahead of time when you could deal with it.

Posted by Patricia Kennedy, Home in the Capital (RLAH Real Estate) about 5 years ago

You are absolutely correct Patricia Kennedy she had to know what a piece of work this Seller was and she had plenty of time to prepare him for this. I made her come to the real final walk through and I made it clear we were not going if he was still there. Once we got there we had to wait another 10 minutes before he would leave.

Posted by Bob "RealMan" Timm, Owner of Ward Co. Notary Services, retired Realtor (Ward County Notary Services) about 5 years ago

Hi Bob "RealMan" Timm ,  It sounds like he should have had a different listing agent.

Posted by Larry Johnston, Broker,Friends & Neighbors Real Estate, Elkhart,IN (Broker, Friends & Neighbors Real Estate and Elkhart County Subdivisions, LLC) about 5 years ago

I am dealing with issues on a cloing also... we have given back $10,000 trying to get this done.

Posted by William Feela, Realtor, Whispering Pines Realty 651-674-5999 No. (WHISPERING PINES REALTY) about 5 years ago

Larry Johnston as headstrong as this fellow was I was surprised he used an agent at all but his agent should have explained the importance of his getting out of the house in time to avoid the problems we encountered. His not wanting to stay at a motel for a night or two still cost him a chunk of change.

Good luck William Feela I hope yours closes. Fortunately for me ours did and still on the scheduled day which I thaought was a miracle considering what I saw 2 hours prior to closing.

Posted by Bob "RealMan" Timm, Owner of Ward Co. Notary Services, retired Realtor (Ward County Notary Services) about 5 years ago

RealMan … Seriously Mr. Seller. How would you like it if you were the buyer and the seller pulled this kind of crap on you? Probably not so much. It’s called doing the right thing. 

Posted by Kathleen Daniels, Probate & Trust Specialist, Probate Real Estate (KD Realty - 408.972.1822) about 5 years ago

FEATURED IN CRAP-TACULAR

 

Mr. Crappy knows a sellers' CRAP must be moved sooner than 2 hours before closing!

 

Posted by Kathleen Daniels, Probate & Trust Specialist, Probate Real Estate (KD Realty - 408.972.1822) about 5 years ago

Kathleen, Mr. Crappy has more common sense than the Seller I was dealing with. This Seller said 2 hours was to soon!!! he wanted my Buyers to run through and then get to the closing table immeadiately.

Posted by Bob "RealMan" Timm, Owner of Ward Co. Notary Services, retired Realtor (Ward County Notary Services) about 5 years ago

I think real estate agents could write a book about the adventures we experience while practicing the art of selling real estate.  Your roof repair situation reminds me of a time, an ex-contractor, replaced a roof on his home in escrow.  He used 1/2" staples rather than 3/4".  He then wanted to certify that roof, which wasn't code.  My buyer walked from the transaction, at the eleventh hour!

Posted by Myrl Jeffcoat, Greater Sacramento Real Estate Agent (GreatWest Realty) about 5 years ago

Sorry you had to go through this stress Bob. I would have felt the same way you did if it was me. Your job is to make you clients happy and I take the final walk through very seriously.

Posted by Noah Seidenberg, Chicagoland and Suburbs (800) 858-7917 (Coldwell Banker) about 5 years ago

Stuff happens.

I've found my self on BOTH sides of this picture.

A little widow lady who could hardly push a broom, trying to make the property presentable, crying because she realized she could not do it.

A buyer who finds a garage full of old paint cans that wanted to go ballistic.

I'm a professional. I handle it.

And if there is not a professional on the other side, sometimes I have to do more. 

Clearly the seller and their professional representation are embarrassed and believe this unprofessional. And they are right. If your blog was what you intended....you would have identified the culprits. 

Isn't the promise of certain discovery what keeps folks honest?

 

 

Posted by Annette Lawrence , Palm Harbor, FL 727-420-4041, Making FLORIDA Real Estate EZ (ReMax Realtec Group) about 5 years ago

Hi Bob,

Good job on getting that one closed!

I think you just discovered a new topic category on ActiveRain.  Off the top of my head I can think of several options:

  • My Worst Closing.
  • My Worst Buyer.
  • My Worst Seller.
  • My Worst Referral.
  • My Worst Partner.
  • My Worst Broker.

There must be millions of My Worst topics.

In fact, maybe Bob Stewart could create a new contest! 

Posted by Bruce Brockmeier, Coached By Crouch (Internet Marketing Consultant to REALTORS®) about 5 years ago

Slanderous?  Slander is making false statements to the defamation of another party. Libel is PRINTING or WRITING false statements to the defamation of another. I think they'd have a tuff-row-to-hoe in court as first they'd have to prove THEY were the people allegedly being defamed (which would be difficult since no names, addresses or identifying information is given) and secondly .. that what you are saying is false.  Hopefully they are better at being a real estate agent than representing themselves in court, but wait--- THAT doesn't seem to be the case either, based on your description.

Posted by Judith Sinnard, The SMARTePLAN Lady (SMARTePLANS; Houston, Texas) about 5 years ago

Hi, Bob "RealMan" Timm . The other commenters have been spot on.  I too see nothing wrong with your post at all. There is no information that could relate it to a specific location, let alone an agency or person. From the way they're handling it, I have to wonder who read it to them...

Thanks for sharing & let it ride!
Bruce

Posted by Bruce Kunz, REALTOR®, Brick & Howell NJ Homes for Sale (C21 Solid Gold Realty, Brick, NJ, 732-920-2100) about 5 years ago

Funny you should say that Bruce Kunz as the agent told me someone told her about it.

Posted by Bob "RealMan" Timm, Owner of Ward Co. Notary Services, retired Realtor (Ward County Notary Services) about 5 years ago

Great Job, Bob "RealMan" Timm ! I had a similar walk-through last year.  The night before the closing we walked through and I suggested delaying the closing due to the amount of "stuff" still in the house.  The seller agreed to have it all done and I knew that was impossible.  The buyer electronically closed before we (buyer's representative) and yours truly could verify that the place was acceptable.  Needless to say, I spent the day helping the seller move and even finished a load of laundry for him.  Where was the seller's agent?  Getting her nails done!! 

 

Posted by Chris Lima, Local or Global-Allow me to open doors for you. (Atlantic Shores Realty Expertise) about 5 years ago

Sounds like the Seller was not adequately informed that he should have made preparation to move in a timely manner.  Also repairs that were contractually agreed upon should have been completed by a licensed contractor and receipt ready at the final walk-through.  Bottom line is your post is not slander (verbal) or libel (in writing).  No names were given as I can see and they were probably not false statements...just the facts.  

Posted by Teri Pacitto, Real Estate, Your Style...Your Home...My Specialty (Compass) about 5 years ago

Hey Bob,  I think you should not only keep this blog up but also publish the names of the guilty parties.  And keep in mind it is not slanderous as long as it is true.

Posted by Bob Crane, Forestland Experts! 715-204-9671 (Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities) about 5 years ago

Bob "RealMan" Timm I definitely hope you keep the post up. I also agree with Bob Crane that the names should be posted. I will be appalled if the real estate commission requests its removal.  I have been a Director of the National Association of Realtors and have never heard of a state that would include this in their scope of regulations.  I also feel that having served on the grievance committee, professional Standards Board and as President of the Greater Las Vegas Association of REALTORS that we need to speak out to clean up our industry.

Posted by Gary Coles (International Referrals), Latin America Real Estate (Venture Realty International) about 5 years ago

Good morning Bob. I wish this were unusual, but in my experience it isn't. 

Posted by Sheila Anderson, The Real Estate Whisperer Who Listens 732-715-1133 (Referral Group Incorporated) about 5 years ago

Hi Bob, since you didn't mention address, names, etc. how do they know you're talking about them and not someone else?

Posted by Nina Hollander, Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor (Coldwell Banker Realty) about 5 years ago

Sounds like you just reported the facts, with some editorializing.

Posted by Olga Simoncelli, CONSULTANT, Real Estate Services & Risk Management (Veritas Prime, LLC dba Veritas Prime Real Estate) about 5 years ago

I honestly don't see a problem with this post.  The listing agent should have informed their client to be out of the house-make sure it is empty and ready to be transferred over to the new buyers.  A final walk thru is exactly that, and the house should have been vacant.  When we close a transaction in Texas the title company will not fund the closing until they know buyer and seller let the title company know it is okay to fund.  This would have been a better way for this to be handled in this case since the seller was not out.  It would have saved a lot of stress and problems if the sellers would have just already moved out, and had the repair done correctly-the agent should have done their due diligence and let you know prior to your buyers arriving.  You did a great job representing your client!

Posted by Brenda J. Andrew, Professional Realtor in Corpus Christi, TX (ULTIMA REAL ESTATE) about 5 years ago

Bob, I don't see a problem with the post. I do see a failure to communicate, which is where 95% of our difficulties originate. We can all sit back and play armchair quarterback now that this situation is over.

The seller's agent doesn't want her reputation to be harmed in any way because some people may figure out the firm and/or Realtor involved. That is a small risk, only if the parties involved are talking about it. News does travel! However, she should have communicated with the seller that a final walk-through would need to be done at least 24 hours in advance. We used to do them the day of closing but if there are problems that need to be corrected, that doesn't allow time for those issues to be addressed, without escrowing cash or some other solution.

I have had sellers not want to pay for a hotel the night before closing, and they have camped out on an air mattress. I've also had sellers not get all their "crap" out of the house at closing time. (This was years ago, and thinking back, it was crap in the yard, not in the house). I had to move heaven and earth to get rid of the junk to appease the buyer. 

I don't think this post is detrimental to anyone. No-one is named. Maybe it could have been "Members Only", but if this is what you want to blog about, no one should force you to take it down. 

Keep us posted!

Posted by Pat Starnes-Front Gate Realty, 601-991-2900 Office; 601-278-4513 Cell (Front Gate Real Estate) about 5 years ago

Bob, I came back specifically to see if anything new has transpired with this issue. Has the co-brokerage dropped their objections?

Posted by Pat Starnes-Front Gate Realty, 601-991-2900 Office; 601-278-4513 Cell (Front Gate Real Estate) almost 5 years ago

I am always appalled when someone (like the seller's agent) is more concerned with their being exposed for their bad behavior and lack of professionalism than they are for actually having behaved badly and showed a lack of professionalism.  

We need more transparency in this industry, not less.  People need to be much more careful about the agents they entrust with the sale or purchase of one of their largest assets. 

Posted by Susan Haughton, Susan & Mindy Team...Honesty. Integrity. Results. (Long and Foster REALTORS (703) 470-4545) over 4 years ago

Amen Sister Susan Haughton if we were more transparent Realtors would not have the reputation we do have from shenanigans in the past.

Posted by Bob "RealMan" Timm, Owner of Ward Co. Notary Services, retired Realtor (Ward County Notary Services) over 4 years ago

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