Bob Timm's "RealMan" Blog

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The SURPRISE Package!

The Surprise Package

Just two days after dropping my daughter off in Milwaukee WI for college I sent off the first "care package' to her. I could hardly wait for here excited call saying "Dad you did an awesome job, thanks for the care package".

surprise packageSo what do you put in the first care package you send off? 

In Tina's case you send off her brothers book that she forgot, her pillow that she forgot, and some outlet strips she discovered she needed for her dorm room.

What does a frugal parent do when shipping a book and electronic items? You ask the postal clerk to send it "media mail" because it's a book and electronics with a pillow for packing so the stuff doesn't rattle around in the box.

disgruntled The postal clerk, we will call her Alice (cause that was her name) would have none of it... she was outright nasty so I spent triple what I thought I should have to and sent it off regular postage. She was nasty to the point that on my way out I spotted the Postmaster and I asked him, is she always that crabby?

3 days, 4 days, 5 days later no phone call that the package had arrived and what a hero I was. In the meantime the book I sent to Active Rainer's Ron & A. was received  at a far greater distance away than Milwaukee. 6, 7, & 8 days latter dad's thought of hero went to zero and I'm getting mad. Tracking showed the package dropping off the face of the earth on the 27 in/after Bismarck ND.

ComlainDays 9, 10, and 11 I fill out as many surveys and complaint forms as I can find including going back and visiting with the Minot Postmaster to see where on earth my dear little daughters pillow could be. I knew when he picked up that phone and started talking there would be an answer soon.

Today, 12 days later, the package mysteriously ended up at our door... NOT Tina's. My 1st reaction was "good, it's in perfect shape" as I was sure everything in it probably was run over by 100 postal vehicles while the workers laughed at our calamity.

So what did the sticker on the package have to say as to why it was returned... Please afix postage to package. Yes, Mrs Crabby pants Alice forgot to put the postage on the package after she chewed me out and made me pay triple the postage for the package.

The 1st thing on my calendar for Monday is to visit the Postmaster with my receipt, my daughters care package, and a request to please expedite Tina's care package.

 

 

BOB TIMM, Project Coordinator for Tivoli Custom Homes- MINOT

Our model home is located at 9 11th Ave NE

 Minot North Dakota 58703

Visit my website at www.MinotHome.com

Bob Timm,  Facebook

Call 701-852-1197 or text 701-720-8513

Comment balloon 8 commentsBob "RealMan" Timm • September 08 2018 06:07PM

Comments

Hello Bob,  where is the service at the post office in the past months, I was there to buy post cards stamps and the clerk said, "Oh we are during away with them"  I was at another post office and knew the clerk there and he said, no way.  What is going on with customer service?

 

Posted by Will Hamm, "Where There's a Will, There's a Way!" (Hamm Homes) 15 days ago

I have had little problems sending packages...but when issues pop up they can be tough

Posted by William Feela, Realtor, Whispering Pines Realty 651-674-5999 No. (WHISPERING PINES REALTY) 15 days ago

Bob,

Good for you, one has to make themselves heard.  I have to say that our post office personnel is nice and cheerful...A

Posted by Ron and Alexandra Seigel, Luxury Real Estate Branding, Marketing & Strategy (Napa Consultants) 15 days ago

Bob "RealMan" Timm - another reason reason the post office should be privatized.  They should compete for customers.  Whatever happened to great customer service as the reason people use you rather than the fact you have a monopoly on the business.

Posted by Lynnea Miller, Premier Real Estate Service in Central Oregon (Bend Premier Real Estate) 14 days ago

Hi Bob... if it's somethat obviously looks like a book, they will send book rate, which saves a lot of money. But if you mix it up with other stuff... not so much. Now that is one error I've not experienced at the post office, but I can't say that I ever look forward to going there.

Posted by Nina Hollander, Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor (Coldwell Banker Residential Brokerage | Charlotte, NC) 14 days ago

that is horrible!  I really like the post office that I usually go to now that our own crabby lady has retired - the postal employees usually do a great job and then someone like this lady comes along! 

Posted by Lise Howe, Assoc. Broker and Attorney Licensed in DC, MD, VA, (Keller Williams Capital Properties) 14 days ago

Hi Bob- what a shame. If you're going to work with the public, you need to be courteous. If you can't...get another job.  We've been pretty lucky with our post office here. And Larry sent some CD's somewhere and they were accepted for the media rate. 

Posted by Kathy Streib, Home Stager - Palm Beach County,FL -561-914-6224 (Room Service Home Staging) 14 days ago

I think this package should have been accepted as well Kathy Streib and if Ms Grumppy would not have gotten all worked up over it she may have remembered to put the postage on the package.

Posted by Bob "RealMan" Timm, Bob Timm, Project Coordinator for Tivoli Homes (Tivoli Custom Homes) 14 days ago

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